AI Chatbots
01A website assistant that answers common questions using information you approve.
See an example
A visitor sees what's included in a service and finds the right way to get in touch.
VGESONLINE AI AUTOMATIONS
Smart automations for your business
I design automations and AI assistants for small businesses. From keeping track of enquiries to answering common customer questions, we start with an everyday task that takes up your time.
What happens to an enquiry
Example workflow- 1New enquiry
- 2Record
- 3Notify
- 4Next action
Your team can see what needs to happen next.
Which everyday tasks could be simpler?
- #
Enquiries in different places
Forms and messages arrive through different channels. A shared list helps you see what's still pending.
- #
The same questions over and over
Opening hours, service details and booking instructions can be answered using up-to-date information.
- #
Manual data entry
Compatible integrations can reduce the need to enter the same details in several tools.
Four ways I can help
We'll choose a workflow based on your needs and the tools you already use.
Lead Automations
02I bring enquiries into one workflow with a clear status and next step.
See an example
A new enquiry appears on the list and the person responsible receives a notification.
Business Workflows
03I connect compatible tools so recurring steps follow the rules we agree on.
See an example
A form creates a record and routes incomplete requests for review.
AI Assistants
04I design assistants for specific internal tasks, such as finding instructions and drafting replies.
See an example
The assistant finds relevant information and suggests a reply for you to review.
From a new enquiry to the next action
Here's how a new enquiry could be organised.
- 101
Incoming enquiry
A visitor fills out an enquiry form.
- 202
Record
The information needed is collected in one place.
- 303
Classify
Agreed rules determine the type of request.
- 404
Notify
The person responsible is notified.
- 505
Next action
The team can see who will reply and what remains open.
The final workflow depends on your tools and where human review is needed.
Example scenarios
What this could look like in your business
Professional services firm
Need
A high volume of quote requests.
Workflow example
A form collects the essential details and routes each request to the right person.
Human review
The person responsible reviews the request and prepares the quote.
Small online shop
Need
Frequent questions about shipping and exchanges.
Workflow example
An assistant answers using the shop's approved policies.
Human review
The team handles exceptions and disputes.
Appointment-based business
Need
Booking enquiries arrive through several channels.
Workflow example
Requests are collected in one place and a time can be suggested if the calendar is compatible.
Human review
The business decides when a booking needs confirmation.
Creative studio
Need
New project enquiries often come with incomplete briefs.
Workflow example
Requests are categorised and missing details are highlighted.
Human review
The project lead reads the brief and proposes the next step.
Simulation · sample data
Try two short simulations
Use the controls to see what would happen with a fictional enquiry or a common customer question.
Simulation · sample data
Organise a new enquiry
Enquiry about a new website
The sample is ready.
- 1Incoming enquiry
- 2Record
- 3Classify
- 4Notify
- 5Next action
Simulation · sample data
FAQ assistant
Choose a preset question.
The answer will appear here.
The examples run on this page using presets. They save and send no information.
What could change in your day-to-day work
A clearer view
See which enquiries have arrived and which still need a reply.
More time for core work
Reduce repetitive steps such as entering records and sending notifications.
More consistent communication
Follow the same process each time a new enquiry arrives.
Control over critical steps
Keep approvals and final decisions with the right person on your team.
How I work with you
- 01
Understand the need
You show me how the work is done today and where it takes up time.
- 02
Design the workflow
We define the first workflow, which tools connect and where approval is needed.
- 03
Implement
I build the agreed workflow with compatible tools and sample data.
- 04
Test
We check both typical and difficult cases before the workflow is used for real.
- 05
Handover and support
I show you how it works, and we agree how it will be monitored after handover.
Frequently asked questions
A few things to know before we design your first workflow.
Where do we start?
Tell me about a task you repeat often. We look at the steps, tools and where you need the most help.
Do I need AI for every automation?
Many tasks, such as sending a notification from a form, work with simple rules. I use AI where it helps, such as finding information or drafting a reply.
Can you work with the tools I already have?
I check which integrations and permissions they provide. Then I suggest what can be connected securely.
What happens to my customers' data?
When designing the workflow, we consider what data it needs, who can access it and how long it is kept. The final setup depends on the workflow and your business obligations.
What if the assistant doesn't know the answer?
The workflow can send the question to a person. We also agree which answers need approval before use.
Do the examples on this site use real information?
Both simulations use predefined sample data and run locally on the page.
How much does it cost and how long does it take?
It depends on the workflow, integrations and checks involved. Once I understand what you need, we can discuss scope, timing and any tool costs.
What happens after handover?
At handover, I show you how the workflow runs and what to check. We agree on the support you need in advance.
Let's talk about what we can automate in your business
Tell me which task you repeat often and what tools you use. We'll start there and see which parts make sense to automate.
Send me your enquiry
This opens the VgesOnline Studio contact form with AI Automations selected.